Ask the question first
Withdrawal stuck, or not logging in? If you write the question in one line, support will understand quickly
Check hibajee Help status quickly
4.3/5
This average comes from 53,214 reviews
131,169
This many active users are here
99.4%
The site status stays steady
2022
hibajee has been running since then
hibajee Help FAQ: How it works
Check status
By matching transaction ID, time, and number, mistakes are reduced; many users in Dhaka do this step first
Provide details in one line
What you used: bKash, Nagad, Rocket; write it; screenshots speed up the solution
Follow up
If you answer on the same ticket, history stays intact; you don't have to provide the same information repeatedly
hibajee Guide: Which tab to open if there is a problem
General Questions
New users come here first with accounts, profiles, and notifications - answers to small questions all in one place
In simple terms, read this section's 3-minute checklist first, then you will need less time with support later
Login problems
Password wrong, mobile number changed, or OTP not received; view this tab, most cases finish in 2 steps
Registration Instructions More App Instructions Matching reduces hassle
App and APK
If you want to install APK on Android, first check permission settings; on older phones, if the file is correct, installation is easier
If the network is slow, download the file again; in some 3G areas of the country, downloading with small pauses works well
Payment Help
If the status is delayed on any method, you need the reference number; first match that
If a transaction is pending more than 10 minutes, send a screenshot; this information helps even in cases sent from Dhaka
hibajee Help FAQ: 8 essential questions
What should I do first if money is
Match transaction ID, time, and method once; then tell support with the same information to speed up the investigation
How fast does support respond?
For general questions, answers come in a few minutes; if verification is needed, it may take a little longer, especially during evening peak
What information is needed about bKash, Nagad, Rocket?
Keep the mobile number, reference number, and correct time; if these are missing, the same case has to be opened repeatedly
Why do they ask for
This is needed for account security to prevent the wrong person from using someone else's information; that's the main reason
What to do if there is a problem with
Clear cache, then try again; on old Android, restarting the app often resolves it
If you can't login, what should you
Check whether the number is correct, then follow the hibajee Login page rules and try again
Is help available on a weak network?
Yes, just send a short message; text-based support works well even on low network
Should you send the same question
No, follow up on the same ticket; history stays, and the answer comes faster
General time for payment and support
General Questions
Usually within 5-10 minutes
bKash / Nagad / Rocket
If the status matches, in 10-20 minutes
If verification is
If the documents are in order, progress within 1 hour
App or APK
If the network is stable, it should be ready
These times reflect the real-world experience of Dhaka's busy afternoons, or small variations in areas with weak network
If there is a problem, get direct help
If you don't receive a reply, don't try alone; in support, provide the problem, time, and medium used together Contact Page Go, or earlier Payment Guide Take a look
If you want to start a new account Registration Instructions If you need it for work, and you have trouble with Hibajee APK App Instructions If you read the hibajee Help FAQ, support takes less time
Register Login